1. Information We Collect
We collect several types of information to provide and improve our Service, including:
a) Personal Information
When you create an account, we may collect: full name, email address, gender, date of birth, location (e.g., city, region), profile photos, preferences and bio.
b) Location Data
We may collect your precise or approximate location to show nearby matches, tag inspection or profile activity to a location, and enhance safety and user experience. You can control location services through your device settings.
c) Usage Data
We automatically collect certain data when you use the app, such as device type and OS, IP address, app interactions and usage logs, and time spent on the app.
d) Communications
We may store messages, feedback, or reports submitted via the app or customer support.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Facilitate matching and communication with other users
- Provide location-based features (e.g., local matches, inspections)
- Ensure safety and enforce user conduct standards
- Analyze usage to improve the Service
- Communicate updates, offers, and account-related notifications
- Comply with legal obligations
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your data:
- Access and Correction – View or edit your personal data via your account settings.
- Deletion – Delete your account and associated data via the app or by contacting us.
- Opt-out – Manage notification and email preferences in your settings.
You can also disable location services in your device settings.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After deletion, we may retain minimal data for legal or operational purposes (e.g., to prevent fraud or resolve disputes).
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials.
7. Children's Privacy
The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a minor, we will delete it promptly.
8. International Users
If you access the Service from outside the United States, be aware that your data may be transferred to, stored, and processed in the U.S., where our servers and service providers are located.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or via email. Your continued use of the Service after changes become effective indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
- 📧 Email: support@ratedmatch.com
- 📍 Mail: RatedMatch, LLC